Resolving complete system failure by replacing end-of-life power supplies and troubleshooting complex network cabling faults.
The client in Henley was experiencing complete system unresponsiveness—lights were failing to turn on, and multiple C-Bus wall switches appeared completely dead. This is a common symptom when the C-Bus network loses its underlying data voltage.
Upon arriving in Henley, our initial diagnostics with the C-Bus toolkit revealed massive communication faults across the network. Many Clipsal C-Bus relays, dimmers, and power supplies installed in the early 2000s are now reaching the end of their operational lifespan. Over time, internal capacitors fail, making them highly susceptible to power surges and storm activity.
This project involved replacing the faulty legacy C-Bus power supplies and dimmers with modern, robust equivalents (including the new SpaceLogic range). Following the hardware replacement, we worked closely with the site electrician to troubleshoot multiple network cabling faults that were pulling down the data bus.
Reliable system operation was fully restored. The client regained complete control of their smart home lighting, and the new power supplies provide a stabilized network foundation for the next decade.
Don't let legacy hardware keep you in the dark. Call George for a complete system health check.
📞 Call George: 0422 469 739We believe the prestige market deserves transparent, upfront pricing. No hidden fees, no open-ended hourly rates without approval.
For harbourside residential (Double Bay, Mosman, Point Piper, etc): 15% risk-loading may apply for high-value home automation failure scenarios or multi-building coordination.
We arrive on-site fully equipped with the manufacturer diagnostic toolkit and most common replacement modules.
A $200 diagnostic fee applies to all callouts (not credited back). If the subsequent work requires less than 3 hours to fix, you still pay the 3-hour minimum ($450). If it requires more, we bill hourly at $150/hr. No work proceeds without your approval.