🔧 Interactive Diagnostic Tool
Answer a few quick questions and get an instant diagnosis — including likely cause, urgency level, and recommended next steps.
We believe the prestige market deserves transparent, upfront pricing. No hidden fees, no open-ended hourly rates without approval.
For harbourside residential (Double Bay, Mosman, Point Piper, etc): 15% risk-loading may apply for high-value home automation failure scenarios or multi-building coordination.
We arrive on-site fully equipped with the manufacturer diagnostic toolkit and most common replacement modules.
If the issue requires less than 3 hours to diagnose and fix, you still pay the 3-hour minimum ($450). If it requires more, we bill hourly at $150/hr. No work proceeds without your approval.